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Statistician Data Scientist -Levels 1-4 (MOJ-P) NC52374917

Springfield, VA, US
Job Description Provide statistical and mathematical support in assisting customer analyze and interpret a wide range of data to help understand and improve its customers’ experience. Ability to leverage a range of data sources (e.g., Web traffic, customer requests for information, survey responses, production databases, etc.) for an understanding of what drives a positive customer experience. Provide insights that will be used to inform strategy and decisions, in partnership with teams examining Website design, customer interactions, featured content, and future products and services.

Works with various stakeholders to develop business questions and identify the data necessary to analyze to answer those questions. Collaborate across a diverse team of statisticians/data analysts. Utilizes industry standard communication and visualization tools to visualize and communicate complex quantitative information and analysis to senior executives. Applies business analytics and customer segmentation techniques in any corporate function, e.g. marketing analytics, consumer analytics, operations analysis, human capital analytics, or other relevant fields. Uses data mining for structured and unstructured information to join and explore relationships in disparate data sets. Applies advanced analytics capabilities to derive insights from a combination of unstructured, semi-structured, and structured data. Maintains, moves, and manipulates data between applications, using appropriate software: Apache Spark, ElasticSearch, R, Python, Kibana and others as technology evolves. Strength in collaboration and teamwork within, between, and across organizational boundaries.

Demonstrates good oral and written communication skills, along with good interpersonal skills and an ability to work cooperatively and effectively as a team member.

**Serco Inc. is using this posting for the purpose of building a talent pipeline of qualified candidates for future anticipated positions.
These positions are not funded/active openings. Should a position become funded/active, you will be invited to re-apply to the updated posting.**
Positions require TS/SCI clearance with polygraph.
Required Skills Positions require TS/SCI clearance with polygraph. Qualifications: Level 1: < 3 years’ experience; bachelor’s degree or equivalent experience within related field. Familiarity with MS Office, data mining, ability to develop and manipulate, and maintain databases. Demonstrated experience using COTS statistical software (SPSS, SAS, MatLab etc.), COTS desktop software (MS Office and Access), and the Windows operating environment. Of particular importance is software packages used for advanced statistical analysis of operational data and tools for data visualization. Level 2: 3 - 6 years’ experience; bachelor’s degree or equivalent experience within related field. Same as above with intermediate-level knowledge and skills with: Ability to develop mathematical algorithms and applications in response to complex requirements. Ability to identify systems enhancements and new capabilities, concept demonstrators, capability business cases. Ability to provide training as new systems and capabilities move into operational use. Must be able to take leadership roles on technical teams or consortiums. Level 3: 7 - 10 years’ experience; Bachelor of Science degree or higher in statistics, mathematics, image science, remote sensing, earth science, physical science or related technical or scientific field; or similar course of study at an accredited school (or substituted education and experience)Same as above at a superior level with: Demonstrated participation in and/or directing the activities of highly skilled technical and analytical teams responsible for developing solutions to highly complex analytical/intelligence problems. Understanding of customer’s policies such as International Policy, Co-Production, and dissemination of data desired Level 4: 10 plus years’ experience; Bachelor of Science degree or higher in statistics, mathematics, image science, remote sensing, earth science, physical science or related technical or scientific field; or similar course of study at an accredited school (or substituted education and experience)Same as above with Expert-level proficiency, and at least 10 years’ experience. Ability to develop and lead teams in the support of customer’s regional offices and divisions. Proven ability to interact and provide technical support to internal and external office-level leadership and management.
Employment Type
Career Level
Job ID 52374917
Company Serco Inc. (Serco) is the Americas division of Serco Group, plc, one of the world’s leading and most admired service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Reston, VA, Serco has approximately 10,000 employees with an annual revenue of $1 billion and is part of a $6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. Our focus on Bringing Service to Life is more than a tagline, it’s the way we get things done, the way we talk with each other, and the way we interact and respect each other. We succeed by encouraging and generating new ideas. We trust our people to deliver. We are passionate about building innovative and successful Serco businesses. Our most powerful tool in improving performance is to instill a stimulating culture where people feel they can personally make a difference. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
Functional AreaProgram Management & Acquisition Support
DepartmentOur services in the Defense business unit support all branches of the U.S. military and the intelligence community. Our teams provide a variety of support services related to the maintenance and life cycle sustainment of US Navy, US Coast Guard and Customs and Border Patrol fielded C5I systems. We are focused on the design, systems engineering, project management, procurement, installation, training, testing, and field maintenance of these systems. We also provide personnel services to military personnel, military families, and civilians working for the military. Our capabilities address a wide range of managed services, as well as the complete military lifecycle which includes recruitment, to active duty through retirement. And for the Intel community we have over 300 cleared professionals who serve a variety of Intelligence Community and Department of Defense customers who stand on the front lines of defense for our nation. The unit employee’s specialists focused on acquisition and program management, systems engineering, cyber security, signals and intelligence analysis, financial management, human capital, and information technology.
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