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Technical Business Consultant (Circuit Actions Support - Shaw AFB, SC

Shaw Afb, SC, US
Job Description Work as a consulting team member or an individual technical consultant on product implementation, enhancement, and integration or audit projects. Expertise and work efforts are focused on the analysis of the customer's business goals, objectives, needs and the general business environment to solve technical problems. Duties may be performed at customer's site. May have Business Development and budgetary responsibilities. Rely on experience and judgment to plan and accomplish goals. May lead and direct the work of others. A wide degree of creativity and latitude is expected.

Provide advice and guidance to USAFCENT system managers during the review and revalidation of all USAFCENT strategic circuits IAW established DISA review and revalidation policies and procedures.

Provision all leased and government-owned telecommunications circuits IAW USAFCENT/A6X leadership direction using the DISA Storefront system for strategic circuits, and USCENTCOM Telecommunications Service Order (TSO) formatted email messages for tactical circuits.

Coordinate with SMEs from USAFCENT, DISA, USCENTCOM and commercial equipment vendors to obtain the detailed design configuration, integration, and technical details that are needed to accurately provision circuits in support of the USAFCENT mission.

Provide circuit actions guidance and assistance to USAFCENT program managers and technical teams as they deploy and activate communications facility construction projects in the USCENTCOM AOR.

Assist in the deployment and operation of telecommunications systems into the USCENTCOM AOR. Provide circuit actions support to any USAFCENT circuit or system engineering effort in the AOR.

Coordinate with USAFCENT Resource Managers and USCENTCOM budget analysts to forecast USAFCENT’s annual circuit operating expenses and budgets.
Required Skills Active Top Secret/SCI Clearance. Bachelor’s Degree in management or related field and 5 years of experience with circuit actions and tech control experience OR Associate’s Degree with 7 years (1000 years preferred) of relevant work experience in circuit actions experience provisioning circuits and management of military technical control facility. 5 years of relevant experience to include experience provisioning circuits using DISA systems to include DISA Direct Order Entry and/or DISA Storefront, experience using USCENTCOM TSO message format, and experience with the DISA Telecommunication Services Enterprise Acquisition Services (TSEAS) Inventory and Billing Information (TIBI) system. Effective interpersonal and communication (verbal and written) skills Ability to provide expertise for all circuit actions functions that directly support the USAFCENT mission in the USCENTCOM AOR. Ability to maintain circuit history records for USAFCENT/A6X. Ability to assist subordinate organizations prepare in-effect, exception, and delayed service reports IAW Defense Information Systems Agency (DISA) guidance. Ability to analyze, review and provide guidance on validating all leased and government-owned long-haul telecommunications circuits. 1 year of experience with tactical and strategic communications circuits and systems; Defense Red Switch Network (DRSN), Defense Switch Network (DSN), Internet protocol (IP) routed networks, L3VPN’s, Cisco networking equipment, multiplexers, fiber optic modems and facility timing systems. 2 year of experience with program management at the numbered AF/Component Command Equivalent Staff level or higher. 1 year of experience using of Microsoft Office applications (Outlook, Excel, PowerPoint, etc.). Ability to travel as necessary.
Employment Type Full time
Career Level Mid Career
Job ID 52525474
Company Serco Inc. (Serco) is the Americas division of Serco Group, plc, one of the world’s leading and most admired service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Reston, VA, Serco has approximately 10,000 employees with an annual revenue of $1 billion and is part of a $6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. Our focus on Bringing Service to Life is more than a tagline, it’s the way we get things done, the way we talk with each other, and the way we interact and respect each other. We succeed by encouraging and generating new ideas. We trust our people to deliver. We are passionate about building innovative and successful Serco businesses. Our most powerful tool in improving performance is to instill a stimulating culture where people feel they can personally make a difference. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
Functional AreaProgram Management & Acquisition Support
DepartmentOur services in the Defense business unit support all branches of the U.S. military and the intelligence community. Our teams provide a variety of support services related to the maintenance and life cycle sustainment of US Navy, US Coast Guard and Customs and Border Patrol fielded C5I systems. We are focused on the design, systems engineering, project management, procurement, installation, training, testing, and field maintenance of these systems. We also provide personnel services to military personnel, military families, and civilians working for the military. Our capabilities address a wide range of managed services, as well as the complete military lifecycle which includes recruitment, to active duty through retirement. And for the Intel community we have over 300 cleared professionals who serve a variety of Intelligence Community and Department of Defense customers who stand on the front lines of defense for our nation. The unit employee’s specialists focused on acquisition and program management, systems engineering, cyber security, signals and intelligence analysis, financial management, human capital, and information technology.
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