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Project/Program Manager- MDOT ITS Maintenance NC52605547

N/a, MI, US
Job Description Program Manager will be responsible for managing multiple contracts with revenue typically ranging from $3 -$15 Millions. Specifically,

• Responsible for in preparing correspondence, reports, policy and procedure recommendations,
schedules, forms, presentations, training material, personnel management, documentation, and electronic communications
• Responsible for the development and upkeep of Intelligent Transportation Systems (ITS) maintenance operations manuals and standard operating procedures/guidelines
• Implementation of Serco’s performance management process delivering required actions and initiatives as required
• Monitors project and staff to ensure that projects are progressing according to established procedures and cost, timeline and outlined quality objectives
• Accountable for the management and oversight of Operational Risks and delivery of mitigations
• Delivers best-practice initiatives across the state and developing measurable action plans
• Accountable for the maintenance (responsive and preventive) and operational performance status of ITS systems, networks, sub networks, and ITS end devices such as CCTVs, Dynamic Message Signs, gate control systems, Highway Advisory Radio, speed detection devices, road weather information systems
• Responsible for subcontractor management including performance, scheduling, invoicing, etc.
• Responsible for inventory management (warehouse) for the ITS Maintenance project
• Provides engineering analyses, develop concept of operations, conduct feasibility studies and provide expert opinions on ITS issues
• Maintains and develops relationships across the customers organization
• Identifies and assesses new and existing technology with the goal of enhancing performance or delivering cost efficiencies
• Coordinate training for the development of programs and training to enhance personnel job skills
• Participate in meetings, seminars, conferences, and committees as appropriate and assigned
• Is able to effectively communicate verbally and in writing in the English language
Required Skills • A Bachelor’s degree (substitutable with applicable 10 years of experience) - in Engineering, Maths or Physics preferred. • Minimum 7 years of experience in management and of transportation projects. • Recent knowledge of organizational processes, risk management, quality processes and quality management, schedule and cost control, basic contracting law. • A proficient Manager with excellent relationship building and interpersonal skills. Strong analytical, problem solving and organizational abilities. Desired: • Professional Engineer License in Michigan or other state with the ability to register in Michigan • Strong Leadership skill and role model requirement. • Relationship management and work winning skills with clients. • Profit and loss sensitivity is desired **Serco Inc. is using this posting for the purpose responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.**
Employment Type Full time
Career Level
Job ID 52605547
Company Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. federal civilian agencies, the intelligence community, the Government of Canada, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
Functional AreaTransportation Management
DepartmentSerco’s Transportation & Infrastructure business unit has five main business streams - aviation services, Intelligent Transportation Systems (ITS), fleet services, parking services, and infrastructure software integration, with over 1000 personnel providing these services in the federal, state and local markets. Serco operates some of the most advanced transportation systems in the world by combining proven technologies and efficient operations with an unparalleled focus on service excellence.
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