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IT Trainer/Developer NB52699706 (Washington, DC)

N/a, DC, US
Job Description A part-time IT Trainer/Developer is needed to deliver instructor-led training to staff onsite in a Federal agency. Training will be conducted at the headquarters located in Washington, DC and at field offices.

The IT Trainer/Developer must be able to assist with curriculum development and the development and or revision of training materials. He/she must also be able to translate doctrine into user documentation including: user guides, participant manuals, instructor manuals, quick reference cards, job aids, and desk references, etc.

The IT Trainer/Developer must be familiar with instructional design concepts, practices, and procedures. He/she relies on experience and judgment to plan, accomplish goals, and improve processes. A wide degree of creativity and latitude is expected. Reports to a manager.

Must have at least four years of work experience in the following areas:
1) computer systems instruction with a variety of instructional technologies to facilitate learning,
2) applying formal instructional design methodologies to curriculum development tasks; and
3) a high level of interpersonal and customer relations skills.

Preferred work experience in the following areas: 1) delivering virtual training using virtual platforms such as Adobe Connect and WebEx and
2) designing and/or developing training materials using MS Word Templates.

Other Skills Required: Technical Writing, Computer Systems and Software Training, IT Knowledge, virtual training/ delivery platforms (Adobe Connect, WebEx, Skype for Business), Intermediate or higher level Microsoft Office Suite 2010 and 2016 skills– specifically MS Word, Excel, PowerPoint, Instructional design methodology – ADDIE,

Preferred - Web Based Development (Adobe Captivate), Fundamentals of Access.

Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions. Job assignments may require working at client site where working conditions may vary. Travel may be required.

Approximately - 30 to 40 hours a month.

This position will be an off-site/remote position with travel to client site when delivering training courses and as needed for project planning.
Required Skills Requires a Bachelor's degree and 5-7 years of experience is required.
Employment Type Part time
Career Level Mid Career
Job ID 52699707
Company Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. federal civilian agencies, the intelligence community, the Government of Canada, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
Functional AreaLearning & Human Capital Management
DepartmentSerco’s Federal Services business unit provides services in the areas of business processing, case management, intelligence, logistics, personnel readiness, acquisition and program management, modelling, and simulation and training to Defense and Federal Civilian agencies. We understand the often complex regulatory and security requirements of executing government programs and we stand up programs quickly, assembling and training highly qualified teams, and delivering to well-defined service level metrics.
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