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HERO Operator (Part-Time)-Austin,TX- NC52522468

Austin, TX, US
Job Description SSP Operators and Operator Trainees shall:
• Have successfully completed all necessary SSP Operator training requirements to be certified as a SSP Operator.
• Exhibit personality traits that enable them to remain calm and prioritize tasks during chaotic and stressful situations.
• Be able to walk unassisted a minimum of 300 yards, access the underside of vehicles, lift and carry up to 50 pounds.
• Pass a criminal history check and drug test
• Have no major traffic offenses (e.g., reckless driving, driving under the influence of intoxicants, failing to perform the duties of a driver, criminal driving while suspended or revoked, fleeing or attempt to elude a police officer) in the last 24 months.
• Have no felony revocation of driving privileges or felony or misdemeanor driver license suspension within the last 24 months.
• Have no careless driving conviction in the last 12 months.
• Have no more than one moving traffic violation in the last 12 months. Have no more than two moving violations on driving record within the past three years.
• Monitoring the safety of roadways with regard to vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to equipment and large materials on state roadways, and general incident/congestion scenarios.

• Provides roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.)
• Works closely with other first responders at highway incidents.
• Provides incident response, on-scene traffic control and limited first aid
• Provides Traffic Incident Management services
• Accepts personal responsibility of all work output in the SSP vehicle
• Is aware that position is subject to shift work including overnight, weekends, and holidays

All team members shall:
• Have the knowledge to develop and implement the service requirements necessary in this solicitation.
• Preferably be able to speak and write basic Spanish with the ability to receive, give, and understand written and oral instructions.
• Not be intoxicated or under the influence of alcohol or any controlled substance or medical prescription or any other drug that causes impairment anytime while working in a facet under the described SSP contract…. To include, but not be limited to:
o Not have the smell of alcoholic beverages while on duty.
o Not ingest alcoholic beverages within eight hours of coming on duty.
o Not possess or use any illegal drugs or illegally use any drug while employed.
o Adhere to all prescription medication instructions as related to driving or operating machinery.
o Not be allowed to work when impaired in anyway which will result in the immediate and permanent removal of any personnel reporting to work in an impaired state as referenced above.
• Possess a valid Driver License acceptable in the state of Texas.
• Have no Driving under Influence (DUI) or Driving While Intoxicated (DWI) incidents on driving record within the past three years.
• Not use personal multi-media devices while performing services for TxDOT unless furnished by the vendor to facilitate communication with TxDOT or the vendor.
• Adhere to the SSP SOP guidelines
Required Skills Requires a High School diploma and 2-4 years
Employment Type Part time
Career Level
Job ID 52522468
Company Serco Inc. (Serco) is the Americas division of Serco Group, plc, one of the world’s leading and most admired service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Reston, VA, Serco has approximately 10,000 employees with an annual revenue of $1 billion and is part of a $6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. Our focus on Bringing Service to Life is more than a tagline, it’s the way we get things done, the way we talk with each other, and the way we interact and respect each other. We succeed by encouraging and generating new ideas. We trust our people to deliver. We are passionate about building innovative and successful Serco businesses. Our most powerful tool in improving performance is to instill a stimulating culture where people feel they can personally make a difference. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
Functional AreaOperations & Maintenance
DepartmentThe Transportation & Infrastructure business unit has four main business streams - surface transportation, aviation, fleet maintenance and infrastructure services, with over 1000 personnel providing these services in the federal, state and local markets. Our transportation surface and infrastructure business includes traffic control centers, intelligent system specification, deployment and maintenance, traveler information systems, back office capabilities, program management, congestion management and general operations. Our business with state and local governments include parking management systems and technicality upgrades and parking enforcement. In addition we provide fleet maintenance services to a number of public utilities and municipal authorities.
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