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HERO Operator NC52663121

Austin, TX, US
Job Description SSP Operators and Operator Trainees shall:
• Have successfully completed all necessary SSP Operator training requirements to be certified as a SSP Operator.
• Exhibit personality traits that enable them to remain calm and prioritize tasks during chaotic and stressful situations.
• Be able to walk unassisted a minimum of 300 yards, access the underside of vehicles, lift and carry up to 50 pounds.
• Pass a criminal history check and drug test
• Have no major traffic offenses (e.g., reckless driving, driving under the influence of intoxicants, failing to perform the duties of a driver, criminal driving while suspended or revoked, fleeing or attempt to elude a police officer) in the last 24 months.
• Have no felony revocation of driving privileges or felony or misdemeanor driver license suspension within the last 24 months.
• Have no careless driving conviction in the last 12 months.
• Have no more than one moving traffic violation in the last 12 months. Have no more than two moving violations on driving record within the past three years.
• Monitoring the safety of roadways with regard to vehicle crashes, disabled/abandoned vehicles, debris, and lane-closing events, traffic signal malfunctions, damage to equipment and large materials on state roadways, and general incident/congestion scenarios.

• Provides roadside assistance to stranded motorists (including changing tires, giving battery jumps, providing fuel, removing debris from the travel lanes, etc.)
• Works closely with other first responders at highway incidents.
• Provides incident response, on-scene traffic control and limited first aid
• Provides Traffic Incident Management services
• Accepts personal responsibility of all work output in the SSP vehicle
• Is aware that position is subject to shift work including overnight, weekends, and holidays

All team members shall:
• Have the knowledge to develop and implement the service requirements necessary in this solicitation.
• Preferably be able to speak and write basic Spanish with the ability to receive, give, and understand written and oral instructions.
• Not be intoxicated or under the influence of alcohol or any controlled substance or medical prescription or any other drug that causes impairment anytime while working in a facet under the described SSP contract…. To include, but not be limited to:
o Not have the smell of alcoholic beverages while on duty.
o Not ingest alcoholic beverages within eight hours of coming on duty.
o Not possess or use any illegal drugs or illegally use any drug while employed.
o Adhere to all prescription medication instructions as related to driving or operating machinery.
o Not be allowed to work when impaired in anyway which will result in the immediate and permanent removal of any personnel reporting to work in an impaired state as referenced above.
• Possess a valid Driver License acceptable in the state of Texas.
• Have no Driving under Influence (DUI) or Driving While Intoxicated (DWI) incidents on driving record within the past three years.
• Not use personal multi-media devices while performing services for TxDOT unless furnished by the vendor to facilitate communication with TxDOT or the vendor.
Required Skills Requires a High School diploma and 2-4 years
Employment Type Full time
Career Level
Job ID 52663121
Company Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. federal civilian agencies, the intelligence community, the Government of Canada, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
Functional AreaOperations & Maintenance
DepartmentSerco’s Transportation & Infrastructure business unit has five main business streams - aviation services, Intelligent Transportation Systems (ITS), fleet services, parking services, and infrastructure software integration, with over 1000 personnel providing these services in the federal, state and local markets. Serco operates some of the most advanced transportation systems in the world by combining proven technologies and efficient operations with an unparalleled focus on service excellence.
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